Posts tagged Tips
The Importance of Modern Home Energy Assessments

Demand-side management is evolving fast, and the changes are coming sooner than you think. This begs the question...Are home energy assessments still relevant to today’s customer?

In the past, poor engineering design, irrelevant recommendations and logistical nightmares prevented homeowners from realizing the full benefits of an in-home assessment. These days, modern technology has almost given the home energy audit somewhat of a renaissance, providing valuable assistance and value to a customer at any point in their energy efficiency journey.

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Demystifying EM&V: The 4 Best Resources for Utilities on Measuring and Verifying Savings

Public funding and support for energy efficiency programs should never be in doubt - the benefits of these programs doing well are endless. They include but are not limited to, improved public health, lower energy prices, job creation and lower greenhouse gas emissions.

Unfortunately, providing evidence and documentation of savings is something that challenges utilities all across North America. In other words, proving your ROI when you invest in an energy efficiency program isn’t so easy.

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What Energy Efficiency Program Implementers Should Look For In A Technology Partner

It’s not easy being an energy consultant or program implementer. You’re expected to do everything from providing grid optimization services, to implementing next-generation demand response and even distributed energy resources programs. Demand side management (DSM) programming has never been more complex. As such, having the right technology stack to participate in RFP bids successfully is crucial in making sure that your solutions come to fruition.

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Low Income Energy Efficiency Programs: Why Participation Is Essential For Manufactured Homes

For 22 million Americans, manufactured homes (or mobile homes, as they were once called), isn’t a camping ground and actually represents a place of permanent residence. For low-income families, it’s not hard to see why - they can cost up to 50% less per square foot to build.

However, in the long run, they can be more costly for the homeowner to maintain. Manufactured home residents can spend more than twice the amount on energy, especially if the RV or mobile home is a bit older.

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Innovative Marketing For Utilities in 2019

In an industry that traditionally hasn’t had to worry about customer churn, marketing can be an afterthought. The narratives around this are changing fast, as the sector is in the midst of rapid disruption due to smart technology, but more importantly, more empowered customers.

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Data Analytics: The Modern Utility's Secret Weapon

Long gone are the days when utilities only needed to know how much energy a customer was using, and where to send the bill. Data analytics is an instrumental tool for utilities to figure out how their customers behave. For energy efficiency programs, this means determining their likelihood of participation through data sets, such as building or consumption data.

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How Utilities Can Reduce Cost-to-Serve Through Digital Engagement

Utilities in the U.S. spend $6 billion each year serving 200 million customers. That’s $1 billion too many. According to The Gartner Group, $42.50 is the average amount utilities in the U.S. spend to serve a customer. Utilities who have hundreds of thousands, if not millions of customers can save significantly from a customer care budget perspective just by reducing their cost-to-serve by one dollar.

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